Effective Date: [Insert Date]
Company Name: ATM Global Holding LLC
1. Acceptance of Terms
By accessing or using the services of ATM Global Holding LLC (“Company,” “we,” “our,” or “us”), you (“Client,” “you,” or “your”) agree to be legally bound by these Terms & Conditions. If you do not agree, you must not use our services.
2. Scope of Services
We provide AI-powered business solutions, including:
AI Knowledge Base Development
Voice AI Agents (call handling, scheduling, automation)
Chatbot AI Assistants (web and messaging platforms)
Custom AI Systems (Super GEM Assistants)
Social Media Content Creation & Management
We reserve the right to modify, update, or discontinue services at any time.
3. Client Responsibilities
You agree that:
All information provided is accurate and lawful
You own or have rights to all data, content, and materials supplied
You are solely responsible for how AI systems are used in your business
You will comply with all applicable laws (including consumer protection, privacy, and communication laws)
4. AI Systems Disclaimer & Limitations
You acknowledge and agree:
AI systems are probabilistic and may produce inaccurate, incomplete, or outdated responses
AI outputs do not constitute legal, medical, financial, or professional advice
The Company does not guarantee specific business outcomes, revenue, or performance
You are responsible for reviewing, approving, and monitoring AI-generated interactions
5. Data Usage & AI Processing
By using our services:
You grant us the right to process your data for the purpose of building and operating AI systems
We do not sell your data
Your data may be processed using third-party AI platforms and infrastructure providers
You are responsible for ensuring you have proper consent to use customer data within AI systems
6. Communication Consent (SMS, Calls & AI Voice Agents)
By providing your phone number or customer contact data, you acknowledge and agree:
You have obtained prior express consent from end users before sending messages or using AI voice systems
You consent to receive communications from us, including calls, SMS messages, and notifications
SMS Compliance (TCPA-Aligned)
Consent is not a condition of purchase
Message frequency may vary
Message and data rates may apply
Users can opt out at any time by replying STOP
For assistance, reply HELP or contact us
You agree to comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA).
7. Payment Terms
Fees are agreed upon in advance
All payments are non-refundable unless stated otherwise in writing
Failure to pay may result in suspension or termination of services
8. Intellectual Property
All systems, frameworks, and proprietary methods remain the property of ATM Global Holding LLC
Upon full payment, you receive a non-exclusive, non-transferable license to use deliverables
We may showcase work in our portfolio unless otherwise agreed in writing
9. Confidentiality
Both parties agree to protect confidential information and not disclose proprietary data to third parties without consent.
10. Indemnification
You agree to indemnify, defend, and hold harmless ATM Global Holding LLC from any claims, damages, or liabilities arising from:
Your use of AI systems
Violations of law or third-party rights
Improper or unlawful communication practices (including SMS or AI calls)
11. Limitation of Liability
To the maximum extent permitted by law:
We shall not be liable for indirect, incidental, or consequential damages
Our total liability shall not exceed the total amount paid by you for services
12. No Warranties
All services are provided “as is” and “as available” without warranties of any kind, express or implied.
13. Termination
We reserve the right to suspend or terminate services if:
Terms are violated
Payments are not made
Services are used in a harmful or unlawful manner
14. Dispute Resolution
Any disputes shall be resolved through binding arbitration in the State of [Your State], and you waive any right to participate in class-action lawsuits.
15. Governing Law
These Terms are governed by the laws of the State of [North Carolina], United States.
16. Updates to Terms
We may update these Terms at any time. Continued use of services constitutes acceptance.
PRIVACY POLICY
Effective Date: [Insert Date]
Company Name: ATM Global Holding LLC
1. Information We Collect
Personal Information
Name, email, phone number
Business details
Customer interaction data
Technical & Usage Data
Website activity
AI interaction logs
SMS and call records
2. How We Use Information
We use data to:
Deliver and improve AI systems
Train and optimize automation performance
Communicate with users
Provide customer support
Ensure legal and regulatory compliance
3. AI Data Processing Transparency
Your data may be:
Processed by AI models and automation systems
Temporarily stored for performance optimization
Handled by third-party providers (cloud, AI APIs, communication platforms)
We do not sell personal data.
4. SMS & Communication Policy
By opting in:
You agree to receive SMS, calls, and AI-generated communications
Message frequency varies
Message/data rates may apply
Reply STOP to opt out
Reply HELP for support
We comply with applicable laws, including the Telephone Consumer Protection Act (TCPA).
5. Data Sharing
We may share data with:
Trusted service providers (AI platforms, hosting providers)
Legal authorities when required
We do not sell or rent personal information.
6. Data Security
We implement commercially reasonable safeguards. However, no system is completely secure.
7. Data Retention
We retain data only as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
8. Your Rights
You may:
Request access to your data
Request correction or deletion
Opt out of marketing communications
9. Children’s Privacy
Services are not intended for individuals under 18.
10. Third-Party Services
We are not responsible for the privacy practices of third-party platforms integrated into our services.
11. Updates to Policy
We may update this policy at any time. Updates will be posted on our website.
12. Contact Information
ATM Global Holding LLC
[Insert Address]
[Insert Email]
[Insert Phone Number]